{"id":9015,"date":"2026-09-01T04:17:55","date_gmt":"2026-09-01T04:17:55","guid":{"rendered":"https:\/\/aboutknowledge.com\/?p=9015"},"modified":"2026-09-01T09:31:12","modified_gmt":"2026-09-01T09:31:12","slug":"how-quotations-and-sales-orders-work-in-odoo","status":"publish","type":"post","link":"https:\/\/aboutknowledge.com\/zh\/how-quotations-and-sales-orders-work-in-odoo\/","title":{"rendered":"How Quotations and Sales Orders Work in Odoo"},"content":{"rendered":"

They are the same record<\/h2>\n

A common source of confusion: a quotation and a sales order are not two documents<\/strong>.<\/p>\n

They are the same record at different stages. You create a quotation. The customer accepts. You confirm it. The record becomes a sales order.<\/p>\n

Nothing is copied. Nothing is re-entered. The number usually changes to reflect the new status, and everything else stays.<\/p>\n

Understanding this explains most of how the module behaves.<\/p>\n

The stages<\/h2>\n

Quotation.<\/strong> A draft offer. Fully editable. No stock is committed and nothing has happened elsewhere in the system.<\/p>\n

Quotation Sent.<\/strong> Emailed to the customer. Still editable. Odoo records that it went out and when.<\/p>\n

Sales Order.<\/strong> Confirmed. Stock is reserved. A delivery order has been created for the warehouse. Editing is now restricted.<\/p>\n

Locked.<\/strong> Optionally, fully closed to changes.<\/p>\n

Cancelled.<\/strong> Ended before completion.<\/p>\n

\n

FIGURE 1: THE STAGES OF ONE RECORD<\/p>\n

\n
\n

Quotation<\/p>\n

    \n
  • Draft, fully editable<\/li>\n<\/ul>\n<\/div>\n
    \n

    Quotation Sent<\/p>\n

      \n
    • With the customer, still editable<\/li>\n<\/ul>\n<\/div>\n
      \n

      Sales Order<\/p>\n

        \n
      • Confirmed, stock reserved<\/li>\n<\/ul>\n<\/div>\n
        \n

        Delivered and invoiced<\/p>\n

          \n
        • Consequences follow automatically<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n

          Creating a quotation<\/h2>\n

          Pick the customer, and Odoo fills in what it already knows: their price list, payment terms, delivery address, invoice address and salesperson.<\/p>\n

          This is worth noticing.<\/strong> In a disconnected setup, someone types those in. Here they come from the customer record, which means they are consistent and they are right.<\/p>\n

          Then add product lines. Each line pulls its price from the customer’s price list, applies any discount rules, and calculates tax from the product and the customer’s fiscal position.<\/p>\n

          The fields that matter<\/h3>\n

          Expiration date.<\/strong> How long the offer stands. It matters commercially and some businesses need it legally.<\/p>\n

          Payment terms.<\/strong> When it is due, and any instalment structure.<\/p>\n

          Delivery address.<\/strong> Can differ from the invoice address, which is common for businesses with multiple sites.<\/p>\n

          Salesperson.<\/strong> Drives your reporting and any commission.<\/p>\n

          Sending it<\/h2>\n

          Odoo emails the quotation as a PDF, using a template you control.<\/p>\n

          Two features worth using:<\/strong><\/p>\n

          The customer portal.<\/strong> The customer can view the quotation online, and accept it there. When they do, it confirms itself.<\/p>\n

          Online signature and payment.<\/strong> They sign and pay from the email. The order confirms, and you have their acceptance on record.<\/p>\n

          For businesses that currently email a PDF and wait for a reply, this removes a step and gives you a clear record of acceptance.<\/p>\n

          What confirmation actually does<\/h2>\n

          Click Confirm and four things happen.<\/p>\n

          The record becomes a sales order.<\/strong><\/p>\n

          Stock is reserved.<\/strong> The quantities are committed against this order, so nobody else can promise the same items.<\/p>\n

          A delivery order is created<\/strong> and appears in the warehouse team’s list.<\/p>\n

          Editing becomes restricted.<\/strong> You can still change some things; you cannot freely rewrite it.<\/p>\n

          That reservation is the important one.<\/strong> It is what stops two salespeople selling the same item.<\/p>\n

          \n

          FIGURE 2: WHAT CHANGES AT CONFIRMATION<\/p>\n

          \n
          \n

          The record becomes an order<\/p>\n

            \n
          • Same record, new stage, usually a new number.<\/li>\n<\/ul>\n<\/div>\n
            \n

            Stock is reserved<\/p>\n

              \n
            • Committed to this customer. Nobody else can promise it.<\/li>\n<\/ul>\n<\/div>\n
              \n

              A delivery is created<\/p>\n

                \n
              • It appears in the warehouse list with the right quantities.<\/li>\n<\/ul>\n<\/div>\n
                \n

                Editing is restricted<\/p>\n

                  \n
                • Deliberate. The warehouse is now working from it.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n

                  Quotation templates<\/h2>\n

                  For anything you sell repeatedly, a template is worth setting up.<\/p>\n

                  It holds pre-filled product lines, standard terms, an expiration period, and optional extras.<\/p>\n

                  The saving is real.<\/strong> A quotation that takes fifteen minutes to build from scratch takes two from a template \u2014 and templates prevent people forgetting to include things.<\/p>\n

                  Optional products<\/h2>\n

                  Suggested extras that appear on the quotation and that the customer can select in the portal.<\/p>\n

                  Useful for accessories, extended warranties, installation. The customer adds them themselves, which is a lower-pressure sale than a phone call.<\/p>\n

                  Editing a confirmed order<\/h2>\n

                  Business does not always cooperate, so this comes up.<\/p>\n

                  What you usually can change:<\/strong> adding lines, increasing quantities, changing dates.<\/p>\n

                  What is restricted:<\/strong> reducing quantities below what has already been delivered, and changing things the warehouse has acted on.<\/p>\n

                  If the change is large<\/strong>, cancelling and creating a new order is often cleaner than editing. It leaves a clearer record of what actually happened.<\/p>\n

                  Cancelling<\/h2>\n

                  A quotation cancels cleanly \u2014 nothing has happened yet.<\/p>\n

                  A confirmed order is more involved. Odoo will cancel the linked delivery, and if anything has already been delivered or invoiced, those have to be handled first \u2014 usually with a return and a credit note.<\/p>\n

                  This is not Odoo being difficult.<\/strong> Once goods have moved and value has been posted, reversing it properly is what keeps your accounts correct.<\/p>\n

                  Common questions<\/h2>\n

                  Can I have several quotations for one customer?<\/strong> Yes. Create as many as you need. Only the accepted one gets confirmed.<\/p>\n

                  What happens to quotations nobody accepts?<\/strong> They stay as quotations. Set expiration dates and review them, or your list fills with offers from two years ago.<\/p>\n

                  Can I copy an old order?<\/strong> Yes. Duplicating an order is often faster than starting fresh, and it is how many businesses handle repeat customers.<\/p>\n

                  Why can I not edit this confirmed order?<\/strong> Because the warehouse is working from it. That restriction is protecting you.<\/p>\n

                  \n

                  FIGURE 3: WHAT MAKES THIS WORK WELL<\/p>\n

                  \n
                  \n

                  Working well<\/p>\n

                    \n
                  • Templates for anything sold repeatedly<\/li>\n
                  • Expiration dates set and reviewed<\/li>\n
                  • Portal used for acceptance and signature<\/li>\n
                  • Confirmed orders left alone<\/li>\n<\/ul>\n<\/div>\n
                    \n

                    Causing problems<\/p>\n

                      \n
                    • Every quotation built from scratch<\/li>\n
                    • Two-year-old quotations still open<\/li>\n
                    • Acceptance recorded in someone’s inbox<\/li>\n
                    • Confirmed orders edited while being picked<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n

                      What to set up first<\/h2>\n

                      1. Price lists.<\/strong> Start with one and add only when you genuinely need more. Overlapping price lists where nobody can predict the final price is a common and avoidable mess.<\/p>\n

                      2. Payment terms.<\/strong> Your standard set.<\/p>\n

                      3. Taxes and fiscal positions.<\/strong> Test against a period you already filed.<\/p>\n

                      4. Quotation templates.<\/strong> For anything you sell repeatedly.<\/p>\n

                      5. Your email template.<\/strong> It is a customer-facing document \u2014 make it look right.<\/p>\n

                      6. Portal and online signature.<\/strong> Free value, frequently left switched off.<\/p>\n

                      The short version<\/h2>\n

                      A quotation and a sales order are one record at different stages<\/strong>. Confirming it reserves stock, creates the delivery and restricts editing.<\/p>\n

                      Set up your price lists and templates properly, use the portal for acceptance, and leave confirmed orders alone once the warehouse is working from them.<\/p>\n

                      Most problems in this module trace back to price list configuration<\/strong>, not to the order flow itself.<\/p>\n

                      \n

                      Quotations taking too long to produce, or prices coming out wrong?<\/p>\n

                      Get in touch. We will look at your price list setup first \u2014 that is where the trouble usually is.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

                      They are the same record A common source of confusion: a quotation and a sales order are not two documents. They are the same record at different stages. You create a quotation. The customer accepts. You confirm it. The record becomes a sales order. Nothing is copied. Nothing is re-entered. The number usually changes to […]<\/p>\n","protected":false},"author":3,"featured_media":9016,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-9015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-odoo"],"yoast_head":"\nOdoo Quotations and Sales Orders: How They Work<\/title>\n<meta name=\"description\" content=\"Learn how Odoo quotations and sales orders work as one record through every stage, from draft to confirmed order, with no re-entry or duplication.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aboutknowledge.com\/zh\/how-quotations-and-sales-orders-work-in-odoo\/\" \/>\n<meta property=\"og:locale\" content=\"zh_HK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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